Frequently Asked Questions

Product & Usage

Which devices are compatible with your phone stand?

Our phone stand is compatible with most smartphones and, even with cases on.

Does the stand rotate 360°?

Yes, it rotates 360° and supports multiple viewing angles for both vertical and horizontal placement.

Is the accessory included with the stand?

Some models include an accessory, while others require separate purchase. See product details for more info.

Order & Shipping

How long does it take to ship my order?

Orders are usually shipped within 4-7 business days, excluding holidays.

Where are your products shipped from?

All products are shipped from our local warehouse.

Do you ship internationally?

Yes, we offer international shipping to several countries. Please check options at checkout.

Payment

What payment methods do you accept?

We accept credit cards and PayPal.

What should I do if my payment fails?

Please double-check your card details or try a different payment method. If the issue persists, contact our support team.

Returns & Refunds

Can I return the product if I'm not satisfied?

Yes. We offer a 7-day return policy. Please make sure the item is unused and in its original packaging.

How do I request a refund?

If you’d like to request a refund, please contact our support team or click the following link to start the process: https://caldevervibe.retxio.com.

About Brand

What is CALDEVER?

CALDEVER is a creative lifestyle brand specializing in expressive phone stands designed to add color and character to your everyday life.

Are your products original designs?

Yes. All our products are original designs, and some are protected by appearance patents.

Gifting & Occasions

Is this a good gift?

Absolutely! It’s a fun and unique gift for birthdays, graduations, holidays, and more.

Do you offer gift packaging?

Yes.

Contact & Support

How can I contact you?

Use the "Contact Us" form at the bottom of the page or email us at vibe@caldever.com.